01Approach

How an engagement runs, phase by phase.

We are a new firm, and we do not invent case studies. In their place, this page sets out the whole engagement: the five phases, what you receive at each, how we bill, what you own, and the work we decline.

Set out in full, so you can hold us to it.

02The phases

Five phases, each ending in a deliverable you keep.

  1. 01Assessment
  2. 02Roadmap & architecture
  3. 03Pilot
  4. 04Build & scale
  5. 05Handover & support

Assessment

We sit with the people who own the problem and the data, and establish what the system must do, what it must never touch, what a wrong answer would cost, and whether the organisation is ready. If it is not ready yet, the assessment states that and sets out what to fix first.

You receive

  • A written readiness and constraints report
  • A scored use-case portfolio, including what not to build
  • A recommendation you can act on independently

Roadmap & architecture

The staged plan with its reasons attached: sequence, a build-or-buy decision for each use case, the governance requirements, and the architecture for whatever comes first. Each phase is priced in the written proposal before any work starts.

You receive

  • A staged, priced roadmap
  • Architecture documents that record the options we rejected and why
  • Governance requirements mapped to your obligations

Pilot

One use case built end to end on your data and inside your constraints, then demonstrated running. A pilot that fails at this stage costs little; the same failure at scale does not. If the pilot shows the approach is wrong, we change course and explain why.

You receive

  • A working pilot on your infrastructure
  • An evaluation of what it proved and what remains uncertain
  • A go or no-go recommendation

Build & scale

The systems the roadmap committed to, delivered in slices you can run as they arrive, with evaluations and guardrails written alongside each feature. Progress is shown in a weekly demonstration of working software.

You receive

  • Working systems in your repositories
  • Evaluations, guardrails and audit trails built in
  • A staging environment your own people can test

Handover & support

Deployment onto your infrastructure, monitoring in place before go-live, then a walkthrough with your engineers that ends when they can change the system on their own. Ongoing support is an agreed retainer with named hours; where it is not agreed, it is not promised.

You receive

  • A production deployment you own
  • Runbooks, documentation and the evaluation sets
  • A team that can operate without calling us

03Engagement models

Three ways to engage the firm.

  1. Fixed scope

    Assessments, audits, roadmaps, pilots and defined builds. Scope and price are agreed in the proposal before work starts, and any change is re-quoted before it is done.

  2. Programme retainer

    For transformation at scale: an agreed monthly block of consulting and engineering. You direct it, you can stop at any phase boundary, and you keep everything produced.

  3. Advisory

    Reviews, second opinions and governance assurance, with no build attached. A written opinion you can act on, whether or not we do the work that follows.

04What you own

Everything, from the first commit.

  1. Your code, in your repositories, under your organisation’s account
  2. Your infrastructure, deployed into your own accounts, with nothing to migrate later
  3. Your models and data: we do not train on your data and keep no copy after hand-over
  4. Your documentation, written so your engineers can pick it up unaided
  5. No lock-in: if you stop working with us, nothing stops running

05Work we decline

Four kinds of work we decline.

AI is the right answer less often than the attention around it suggests. We make these judgements in the first conversation.

  1. 01

    Deterministic workflows

    If a process always runs the same way, it needs a script or a queue, and we will recommend the script even where an agent would be the larger contract.

  2. 02

    Missing data

    AI cannot make up for data an organisation does not hold. That is a data project first, and we will scope it as one.

  3. 03

    Guaranteed answers

    If every output must be provably correct with no human review, current models cannot give that guarantee. We design the human checkpoint and state where the residual risk sits.

  4. 04

    Work we cannot staff well

    If your timeline needs more people than we can assign to it properly, we will decline rather than staff it thinly.

06Start here

Describe the situation, and we will say whether AI belongs in it.

A few paragraphs on where the organisation stands and what it wants to change are enough. The first reply gives an honest view of whether AI belongs in the problem, and where.

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